Core Utility

Privacy Policy

How we collect, use and protect your information.

Introduction

Core Utility is committed to protecting your personal information. This policy explains what data we collect, how we use it, and the rights you have regarding your information.

Information we collect

We collect information you provide directly, such as:

  • Contact details (name, email, phone number)
  • Business information
  • Utility usage details
  • Any information submitted through our forms or communications

We may also collect limited technical data such as IP address, browser type and device information to help improve our website.

How we use your information

We use your information to:

  • Respond to enquiries
  • Prepare quotes and recommendations
  • Manage contracts and renewals
  • Provide customer support
  • Improve our services and website

We only use your data for purposes directly related to your enquiry or ongoing relationship with Core Utility.

Data sharing

We do not sell your data. We only share information when necessary to fulfil your request — for example, when preparing a quote or managing a contract on your behalf.

Your rights

You have the right to:

  • Request access to your data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent where applicable

To exercise any of these rights, contact us using the details on our website.

Have a question about your data?

We’re here to help. Contact us any time to discuss how your information is handled.

Contact us